FAQ

  • Frequently Asked Questions

    • What can I expect during the roofing process?

      At Jewell Roofing & Exteriors, we keep the process simple, transparent, and stress-free:

      1. Free Inspection & Consultation – We start by visiting your property to assess your roof’s condition, take detailed photos, and discuss any concerns you have. We’ll explain what we find in plain language—no scare tactics, just facts.
      2. Clear, Written Estimate – You’ll receive a detailed proposal outlining recommended work, materials, warranties, and your investment. We’ll also go over flexible financing options if needed.
      3. Material Selection & Scheduling – Once you approve the estimate, we help you choose the right shingle, metal, or specialty roofing option to match your style and needs. We then schedule your project at a time that works best for you.
      4. Project Preparation – Before installation, our team protects your landscaping, driveway, and property. We’ll handle permits and coordinate deliveries so everything is ready to go.
      5. Professional Installation – Our trained crew installs your roof according to manufacturer specifications and industry best practices. A dedicated project manager is on site to keep things on track and answer any questions.
      6. Clean-Up & Final Walkthrough – We thoroughly clean your property (including magnet-rolling for nails) and walk you through the completed project to ensure you’re completely satisfied.
      7. Warranty & Ongoing Support – We provide all warranty documentation and remain available for future inspections, maintenance, or questions.
    • Do you offer any warranties for your work?
      Yes! Jewell Roofing & Exteriors provides a 10-year workmanship warranty and a 1-year repair warranty for your peace of mind.
    • Do you offer financing?
      Yes! We offer flexible financing options through Hearth to help make your home projects more affordable. You can apply online for quick approval. Feel free to contact us if you have any questions.
    • What forms of payment do you accept?
      We accept all major credit cards (3% fee applies), as well as cash or check (no fees apply to cash or check)
    • How long does a roof installation typically take?
      Roof installations by Jewell Roofing & Exteriors usually take 1 to 2 days, ensuring a quick and efficient process.
    • Are you licensed and insured for roofing work?
      Absolutely! Jewell Roofing & Exteriors is fully licensed and insured to handle all your roofing needs.
    • How often should I get my roof inspected?
      Jewell Roofing & Exteriors recommends having your roof inspected once every five years to ensure its longevity and performance.
    • What qualifies as a roofing emergency?
      Roofing emergencies include severe storm or wind damage, torn or missing shingles, collapsed or sagging structures, fallen trees or debris, active leaks, or fire/structural damage. If you’re unsure, it’s always best to call—we’re ready to help anytime.
    • What emergency roofing services do you offer?
      We provide 24/7 emergency response, roof tarping and temporary repairs, thorough damage inspections, insurance claim assistance, and full roof restoration or replacement using high-quality materials.
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